Scheduling a PSAP Certification Exam

Online Proctored Exams

HI is now offering remote online-proctored exams via ProctorU as a safe, secure, and easy way to take the PSAP Certification Exam. ProctorU is a live online proctoring service that allows you to take your exam from the comfort of your office or home. In order to use ProctorU, candidates will need the following:

• Computer with Windows or Apple operating system
• High-speed internet connection
• Webcam (internal or external)
• Government issued photo ID.

We encourage candidates to review the ProctorU test-taker help center to familiarize yourself with the scheduling system and learn what to expect on the day of the exam. We don’t recommend using a small laptop for the exam since it may be difficult to view the exam questions.

On the day of your scheduled exam, candidates will need to log-in to their HI account to access the certification exam. Please make sure you know your username and password for your HI account to avoid any delays on the day of the certification exam. A formula reference sheet is provided on the exam website. A scientific calculator and a whiteboard to write on are allowed. Scratch paper is not allowed.

Candidates have six months from the date of their eligibility notification. Candidates will receive their exam results immediately after the exam is submitted. Official results will be provided within two (2) weeks from the exam date. Candidates who successfully pass the exam and meet all the certification requirements will earn the PSAP credential and be listed on the HI website as a certified Pump Systems Assessment Professional.